We may collect a variety of information from or about you or your devices from various sources, as described below.
Registration and Profile Information. If you create an account or otherwise use our Services as an Artist, we may ask you for your first and last name, stage name, email address, and a link to your most relevant social media account. If you sign up for an account as a Music Pro, we ask you for your first and last name, email address, current place of work, music specialties, employment information, any references, your music specialties and a link to your social media account. If Artists or Music Pros sign up using a social media account, we will also receive information from those social media services such as your name, email address, gender, and profile photo.
Payment Information. If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third party payment processor on our behalf. We will receive the the billing address and name associated with your purchase.
Communications. When you communicate with us, we may receive additional information about you. For example, if you contact us for customer support, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and any other information you choose to provide. If you subscribe to our mailing list, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
Device Information. We receive information about the device and software you use to access our Services, including IP address (which may tell us your general location), web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the searches you conduct, purchases you make, any content you post, and the dates and times of your visits.
Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
User Feedback. Artists may rate and review Music Pros. We receive information about ratings and reviews and share them with Music Pros.
Messages. We collect and process, which includes scanning and analyzing, information you provide when you compose, send, or receive messages through ourService’s messaging functionality, for purposes such as ensuring the safety of the community and confirming that Music Pros are providing feedback that is valuable to Artists. The information we collect and process includes the content of the message and information about when the message has been sent, received, and/or read, as well as the participants of the message. Please be aware that messages sent to other users of our Services will be accessible by those users and that we are not responsible for the manner in which those users use or disclose messages.
Information from third party services. If you choose to link our Services to a third party account, we may receive information about you, including your profile information and your photo, and your use of the third party account. If you wish to limit the information available to us, you should visit the privacy settings of your third party accounts to learn about your options.
Other third parties. We may receive additional information about you, such as demographic data, from third parties such as data or marketing partners and combine it with other information we have about you.
We use the information we collect:
We share information with the following categories of third parties.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Music Pro Profile Information. If you are a Music Pro, your name, user name, and other profile information will always be viewable and searchable by other users.
Sharing Between Artists and Music Pros. At an Artist’s sole discretion, they may share with a Music Pro a music clip or song and purchase feedback from that Music Pro in either written, audio or video form. When an Artist solicits a Music Pro’s feedback, the Artist’s profile becomes visible to the Music Pro. To facilitate the Music Pro’s provision of feedback to the Artist, users may communicate in different forms, including via messaging and email. As described above, if an Artist provides a rating or review of the Music Pro, we share that with them.
Social Networks and Other Online Services. Our Services allow you to, upon your direction, share information with social networking services, such as Twitter, Facebook and Instagram. You understand and agree that the use of your information by any social networking websites will be governed by the privacy policies of these third party platforms and your settings on that platform. We encourage you to review their privacy policies.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different online services. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. We may disclose and transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
Consent. We may also disclose information from or about you or your devices with your permission.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
If you have any questions, comments, or concerns about our processing activities, please email us at email@example.com or write to us at 1188 Sherbrooke St W, Montreal, QC, H3A 1H6, Canada.
Last Updated: November 2, 2021